Privacy Policy

This Privacy Policy describes the types of information gathered by Loop Mobility, Inc. (hereinafter “Loop,” “we” or “us”) in the process of providing this website ( www.ridewithloop.com ) (the “Site”), the application (the “Application”), and the associated data, services, information, tools, functionality, updates and similar materials delivered or provided by us (collectively, the “Service”), how we use it, with whom the information may be shared, what choices are available to you regarding collection, use and distribution of information and our efforts to protect the information you provide to us through the Service.

By accessing or using the Service, you hereby consent to allow us to process information in accordance with this Privacy Policy. Please also refer to our Terms of Service at www.ridewithloop.com/terms-of-service, which are incorporated as if fully recited herein (“Terms of Service”). Terms defined in the Terms of Service that are not defined herein shall have the same definition as in the Terms of Service.

This Privacy Policy is subject to change. If this Privacy Policy changes, we will let you know by posting the revised Privacy Policy on the Service and/or otherwise making you aware of the changes. Your continued use of the Service following our notice of changes to this Privacy Policy (or other method of legal acceptance) means you accept such changes.  Please refer to the “Last updated” date above to see when this Privacy Policy was last updated.

Who Collects Your Information On Our Service?

We do. We collect personal information (“PII”) from you on the Service, and we are responsible for protection of your information.

What Information Do We Collect?

• Personal Information: In connection with the Service, we may request specific PII about you in order to register you for an Account, add you to our email list, or fulfill your requests for information. The types of PII we may collect and save include:

  • Name, address, phone number, and driver’s license number;
  • Contact and account registration information such as username and email address; and
  • Information you provide such as feedback, comments or other messages.

• Non-Personal Information: Non-Personal Information is anonymous or non-personally identifiable information about you, including but not limited to links and materials posted, information about your web browser, the amount of time spent using the Service and its different features, and similar non-personal data.

• Aggregate Information: We may also collect anonymous, non-identifying, and aggregate information such as the type of browser you are using, device type, and the operating system you are using.

• Service Content: The Service may record photos, audio, and video if you permit such access in order to use certain features of the Service.

• Financial Information: Financial information is collected and processed through a third party service provider (“Payment Processor”).

Why Is My Information Being Collected?

We need to collect your PII so that we can respond to your requests for information and demonstrations or to be added to our emailing lists, and to process your requests for access to and payment for our Service.

How Do We Use the Information We Collect?

• We use the PII you provide for the purposes for which you have submitted it including:
  • Providing Services;
  • Internal Uses;
  • Creating and Maintaining Your User Account;
  • Utilizing App Voice Commands;
  • Paying For Our Service;
  • Monitoring Driving Habits;
  • Communicating With You About Our Service.

Do We Share Your Personal Information?

In general, we will not share your PII except: (a) for the purposes for which you provided it; (b) with your consent; (c) as required by law; (d) with other users on your respective account/policy; (e) on a confidential basis with persons or organizations; or (f) to insurance carriers.

How Can You Access and Control Your Information?

After registering for an account on the Site, you may log-in to the account and edit your PII in your profile. For further access, please contact us at care@ridewithloop.com.

How Do We Use Cookies And Other Network Technologies?

Our web pages may use “cookies.” Cookies are text files that our web server may place on your hard disk to store your preferences. We may use Google Analytics to collect and analyze information about use of the Service.

How Do We Store and Protect Your Information?

After receiving your PII, we will store it on our Service systems for future use. We have procedures in place to safeguard and help prevent unauthorized access.

Collection of Information by Others

We may provide links to certain third-party websites that you may click on our Site. This Privacy Policy does not extend or apply to such third-party websites.

California Privacy Rights.

California law allows residents to request information regarding our disclosures in the prior calendar year of their personally identifiable information. To make such a request, please contact us at care@ridewithloop.com.

Children and Privacy

We do not knowingly permit users under 13 years old to register for our Service and will remove their information if we become aware of it.

Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us at care@ridewithloop.com.